![]() ![]() Suraj: You are most welcome my friend.Thankyou for your support and co-operation in this chat. You: Oh ok well thank you for your time and help. I'm just clarifying though that I'm going to have to buy another copy to be able to access the game through origin right? I've got a hard copy of the game but I prefer to add them onto my origin account too. You: I realise that and I'm thankful for your help and time. Suraj: I really wish to help you Sara however without account verification we are not suppose to tell any information about the account Am I going to have to buy this game a second time? None of the emails you provided matched the email address of this account. ![]() Suraj: I am afraid as the code has been linked to a different account. I haven't been able to touch it until now. You: I had ordered this off of Amazon from Electronic Arts what I thought was new, a couple of months ago. Suraj: As I can see that this code has been redeemed in some other account, Could you please give me all your possible emails? Suraj: Could you please give me that code? 3) click the ' i ', this should have the product code which is also your serial code. You will see the title come up and 2 icons: ' i ' and 'play'. 2) Hover your mouse over the title of the game. 1) In your Origins application go to 'My Games'. Suraj: Alright, Do not worry, I am here to help you. check the info option in your 'my Games' section. You: Hi, I'm trying to add Sims 3 Supernatural onto my Origins Account but it keeps telling me I have an invalid Code. Suraj: Can I get your name to address you better? I'll be just one more moment as I go over your case notes, then we can get started. ![]() Suraj: Thanks for holding, my name's Suraj, with Electronic Arts. Unfortunately I did not get as great a service as others which is upsetting but hey kudos to some y'all. ![]()
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